West Vancouver police have issued a fresh warning as scammers continue to target residents by spoofing the department’s non-emergency phone number.
Calls appear to come from 604-925-7300, the official West Vancouver Police Department (WVPD) non-emergency line. Using caller ID spoofing tools, scammers make it seem like they are legitimate officers.
Victims are often told they are speaking with a police officer and given a fake name and badge number. In many cases, scammers instruct recipients to download apps on their phones, putting their devices at serious risk.
Police caution that these calls are a fraud attempt. Scammers may also ask for personal information, which can lead to identity theft or financial loss.
The WVPD emphasized that it will never call the public from its non-emergency line. This line is strictly for residents to report non-urgent police matters. Officers will never request bail, bitcoin, gift cards, money transfers, or apps to be downloaded.
Residents who suspect a scam should immediately end the call and refrain from giving any personal information. Police advise against calling the “spoofed” number back. Doing so can overwhelm the non-emergency line and prevent people with real emergencies from getting help.
Authorities recommend reporting attempted fraud to the Canadian Anti-Fraud Centre online or via toll-free at 1-888-495-8501. Victims can also file an online report on the WVPD website. Anyone with information about scams can contact Crime Stoppers at 1-800-222-8477.
The WVPD continues to remind residents to stay vigilant. Caller ID alone does not confirm a call’s authenticity, and scammers frequently use this tactic to trick unsuspecting individuals.
Police urge people to verify any suspicious contact before taking action. Simple steps, like checking official department websites and avoiding app downloads or financial transactions over the phone, can prevent serious harm.
Experts say scams targeting personal information are increasing nationwide. Scammers often use fear or urgency to pressure victims into complying. In this case, impersonating police officers makes the threat feel more credible.
The public is advised to educate family and friends, especially seniors who may be more vulnerable to phone scams. Awareness and caution are key to stopping scammers from succeeding.
WVPD’s non-emergency line remains a vital tool for local residents to report issues safely. Maintaining its integrity is crucial to ensuring timely response for genuine concerns.
Residents are encouraged to share the scam warning with neighbors to prevent others from falling victim. By staying alert and following official guidance, West Vancouver residents can protect themselves from fraud attempts.
Police continue to monitor the situation and will update the community as needed. Residents are urged to remain cautious and report any suspicious activity promptly.